| | <<<Back 1 day (to 2018/04/26) | 20180427 |
| evilduckz | good afternoon follks | 16:57.41 |
| | i am having an issue i cant seem to figure out the answer for regarding ghostscript | 16:59.03 |
| | and i was hoping you folks could point me in the right direction | 16:59.19 |
| kens | If you have a question please just ask it, don't wait for an invitation | 17:00.11 |
| evilduckz | apologies | 17:04.46 |
| kens | NP | 17:04.51 |
| evilduckz | i have a pdf that we are trying to save as a tiff | 17:04.59 |
| kens | Just saying, because you won't get much of an answer if you don't ask :-) | 17:05.06 |
| | So rendering to a TIFF. | 17:05.12 |
| evilduckz | correct | 17:05.18 |
| kens | And the problem is ? | 17:05.28 |
| evilduckz | upon rendering it as a tiff everything is great except the signature | 17:05.43 |
| | which is black box | 17:05.46 |
| kens | What version of Ghostscript are you using, and on what platform ? | 17:06.08 |
| evilduckz | c# | 17:06.38 |
| | i am using ghostscript.net | 17:06.50 |
| kens | OK that's nothing to do with us | 17:07.02 |
| evilduckz | i concur | 17:07.13 |
| kens | You need Josip Habjan for that, he is the author | 17:07.16 |
| evilduckz | but i was hoping for help with the switches | 17:07.23 |
| | as they are they same | 17:07.29 |
| kens | If you can reproduce the problem using a command line Ghostscript, then we can look at it | 17:07.33 |
| | Its most unlikely to be anything to do with the command line | 17:07.47 |
| evilduckz | sure give me a few minutes it shouldnt take me to long to reproduce. i think it is a switch setting, i just cant figure out which one it is | 17:08.11 |
| kens | In order to look at it, I'd need to see the file, and have the command line used to reproduce the problem (I cna at least infer you are using Windows) | 17:08.12 |
| evilduckz | sorry yes; windows | 17:08.24 |
| kens | I have to go, its dinner time, but one of my colleagues will be here for a while. Your best bet is probably to open a bug report and attach the file there. | 17:08.44 |
| | If nobody else gets to it, I can look at it tomorrow | 17:09.06 |
| | And with that..... Goodnight all...... | 17:09.20 |
| chrisl | evilduckz: if you can share the file, I can at least try it out | 17:10.05 |
| evilduckz | sure one moment | 17:14.23 |
| | let me find a place to drop it | 17:14.57 |
| | https://drive.google.com/open?id=1PAk8aYlXXawuuENoOb9YVhs55Q6NRFUL | 17:18.42 |
| | is the link for an example pdf with the signature | 17:19.20 |
| chrisl | And the command line? | 17:20.41 |
| | Or parameters being passed to gs | 17:21.02 |
| evilduckz | -sDEVICE=tiffgray -dGraphicsAlphaBits=4 -dTextAlphaBits=4 -sCompression=lzw | 17:22.27 |
| | ive tried chaning the device but that didnt have an effect on the outcome | 17:22.47 |
| chrisl | It works fine for me | 17:23.18 |
| | Using ghostscript 9.23 | 17:23.33 |
| | (I am running on Linux) | 17:24.34 |
| evilduckz | hmmm | 17:26.22 |
| chrisl | I assume you are using the latest release? | 17:27.21 |
| evilduckz | im trying to find out; unfortunately they dont give us access to the service :( | 17:28.23 |
| | server* | 17:28.29 |
| chrisl | Um, huh? What server? | 17:29.10 |
| evilduckz | the server where we have ghostscript installed on | 17:29.57 |
| chrisl | I'm just wondering about license adherence.... | 17:30.34 |
| evilduckz | absolutely, let me look into this as it was set up before i started | 17:32.09 |
| | reading over it now | 17:32.14 |
| chrisl | I just checked back to 9.21, and it still produces sane output | 17:32.57 |
| evilduckz | i think the problem is actually with ghostscript.net | 17:34.25 |
| | not ghostscript | 17:34.28 |
| | i was able to run it on my home computer with no problems | 17:34.56 |
| | i will do some more research and follow kens advice if i cant figure out what the issue is. | 17:36.13 |
| chrisl | It's hard to see how the caller could cause the symptoms you describe.... not saying it's not, but I can't immediately see how | 17:36.42 |
| | I'd definitely double the check version, though: a susprising number of places are still using ones as old as 8.70 (which is over a decade old) | 17:37.42 |
| | evilduckz: I'd also note that I don't think that the ghostscript.net license is the same as the license for Ghostscript (which is AGPL) | 17:42.56 |
| evilduckz | yes i believe you are correct | 17:44.18 |
| | well ive verified that the issue is somewhere within ghostscript.net | 17:49.56 |
| | wanted to thank you all for you help, i just need to find the correct settings it seems | 17:50.32 |
| chrisl | NP - I guess ghostscript.net may be adding extra options to the parameters | 17:51.27 |
| evilduckz | yeah it seems that way. thanks for your help again! | 17:53.02 |
| | Forward 1 day (to 2018/04/28)>>> | |
Log of #ghostscript at irc.freenode.net.